00:09 andy: hello
00:10 andy: i believe that accounts from indonesia are not being opened and current accounts are being closed
00:13 ME: would they be any email sent to me?
00:13 ME : starting when ? will my account be closed too?
00:14 andy: let me find out for sure
00:15 ME thank you andy
00:22 andy: here is an email i just looked into. i'll pass it along to you
00:23 andy: After assessing global requirements for conducting international business, thinkorswim by TD Ameritrade has decided that we will no longer open or maintain accounts in certain international jurisdictions. Your thinkorswim by TD Ameritrade account ending in ****7524 is affiliated with at least one of these jurisdictions in which we will no longer provide brokerage services. As a result, your account will be limited to liquidating transactions after January Option Expiration which occurs January 22, 2011.What this means for you: Beginning on Tuesday, February 1, 2011, you will be limited to closing existing positions in your account which includes Securities, Futures and/or Forex. You will not be able to open any new positions. In addition, thinkorswim by TD Ameritrade will not be able to accept additional funding in your account. Please do not attempt to add or transfer any additional funds or securities to your account as these requests will be returned to you unless you are required to meet a margin call in your account. All accounts are subject to closure on or before February 21, 2011. If you wish, you can liquidate your account assets or transfer them to another firm. We know that this decision may be causing an inconvenience for you thus where applicable thinkorswim by TD Ameritrade will assist you by paying for account closure fees or assisting with the cost of your wire transfer fee. Please let us know if we can assist you with this process.For more information, or if you have any questions, please contact us at [email]firstname.lastname@example.org[/email]. We are available 24 hours a day, seven days a week.Please know that we fully appreciate your past business and regret any inconvenience this may be causing you.Sincerely,thinkorswim by TD Ameritradethinkorswim, Division of TD Ameritrade, Inc., member FINRA/SIPC/NFA. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and the Toronto-Dominion Bank. Copyright 2011 TD Ameritrade IP Company, Inc. All rights reserved. Use with permission. www.thinkorswim.com
00:24 andy: that was an email sent to another Indonesia account, same would apply for you
00:24 ME: yes, but why many of my friends havent received any email yet. They believe that their account will not be closed unless they receive email from TOS, what do you think?
00:26 ME : If i dont close my account by Feb 21 as no announce letter from TOS, what would happened?
00:27 andy: according to that email, i would say any of your friends that attempt to open any new positions now will get a reject message saying this account is closing only. although i see your account is not set to closing only yet
00:27 andy: i imagine over the next few days those accounts will be switched over
00:28 ME: what's your suggestion? should i wait, or should i withdraw my fund asap? would there be any chance that the policy might changed?
00:31 andy: no there is now chance the policy will be changed, at least now for a while. i would not attempt to open any new postions since you have none now. i'd say withdraw your funds when it's convienent for you. there is no rush in requesting a withdraw, the money will be here it's just there will not be any trading activity allowed in this account
00:33 ME: ok andy, thank you. But may i know why TOS decided to close all account from Indonesia?
00:33 ME : Would it only be for short term or for good?
00:33 andy: After assessing global requirements for conducting international business, thinkorswim by TD Ameritrade has decided that we will no longer open or maintain accounts in certain international jurisdictions.
00:34 andy: this was the reason in that email
00:35 ME: okay then. Thanks for your helpful information Andy